Returns Policy
Returns
If you're not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund, provided the following conditions are met:
- The product must be in its original, unopened packaging
- The product must be received by us in its original condition, unused and undamaged
- Return postage is the responsibility of the buyer
How to Return
To initiate a return, please contact us at support@immotrack.online with your order number and reason for return. We'll provide you with a return address and any further instructions.
Once we receive and inspect the returned product, we'll process your refund to the original payment method. Please allow up to 10 business days for the refund to appear on your statement.
Faulty or Damaged Products
If your product arrives faulty or damaged, please contact us as soon as possible. We'll arrange a replacement or refund at no additional cost to you. Our products come with guarantees that cannot be excluded under the Australian Consumer Law.
Contact
If you have any questions about our returns policy, please get in touch:
ImmoTrack Online
Email: support@immotrack.online